Easy Clean Privacy Policy

Effective Date: 18 May 2025

1. Introduction

EZY CLEAN & CO PTY LTD (“Easy Clean”, “we”, “us”, “our”) values your privacy and is committed to complying with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). This Policy outlines how we collect, use, disclose, and protect your personal information.

2. Types of Personal Information Collected

We collect information necessary to provide and improve Services, including:

• Full name
• Email address
• Postal address
• Australian Business Number (ABN), if applicable
• Real-time location data (only with explicit consent)
• Device and usage data (non-identifiable technical information)

3. Methods of Collection

• Directly from you: when registering or contacting support.
• Automatically: via cookies, app analytics, and device data (with consent).

4. Use of Your Personal Information

We use your information to:

• Deliver and manage your Services.
• Process payments securely.
• Communicate service updates, offers,, offers, and customer support (with marketing consent).
• Improve Services and user experience.
• Comply with legal and regulatory requirements.
• Monitor security and prevent fraud.

5. Disclosure of Information

We may disclose your information to:

• Cleaning Professionals delivering Services.
• Government, law enforcement, or regulatory bodies as required by law.
• Business partners and during corporate transactions

6. Overseas Data Transfers

Your data may be transferred internationally. We ensure that recipients adhere to APP-compliant safeguards such as binding contracts or certification schemes

7. Data Security

We employ encryption, secure servers, access restrictions, and monitoring to protect your data from unauthorized access or misuse.

8. Data Retention

Personal information is retained only as long as necessary for service provision or legal compliance—generally up to 7 years after last use.

9. Your Privacy Rights

You may:

• Access and obtain a copy of your personal information.
• Request correction or deletion.
• Withdraw marketing consent at any time.
• Request restriction of data processing.
• Lodge a complaint with Easy Clean or the Office of the Australian Information Commissioner (OAIC).

Requests can be made via:

Admin@ezycleanco.com.au

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. You can control or disable cookies via browser settings but this may impact functionality.

11. Children’s Privacy

Our Services are intended for users aged 18 and over or with parental consent. We do not knowingly collect personal data from children under 18 without consent.

12. Updates to This Privacy Policy

We may update this Policy to reflect changes in laws or practices. Updated versions will be posted on our Website and App with a revised effective date.

13. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our handling of your data, contact:

EZY CLEAN & CO PTY LTD
Email: admin@ezycleanco.com.au
Phone: +61 455 354 081